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25 de septiembre de 2020 2024-07-30 12:10Education Center
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Atención/Servicio al Cliente y Comunicación
Las personas que interactúan a diario con los clientes son …
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Atención/Servicio al Cliente y Comunicación
Principiante
What you'll learn
Al finalizar el curso y durante éste, los participantes identificarán y desarrollarán la sensibilidad, las actitudes y las conductas que se requieren para implantar y potenciar una estrategia eficaz de atención al cliente tanto interno como externo, y que en consecuencia se promueva la fluidez y el desempeño de los procesos de la organización.
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